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Nonviolent communication in a Business Environment

 
Nonviolent communication in a Business Environment

 

Welcome to our global community of people who are committed to learning and practicing how to see each conflict situation as a great opportunity for understanding each other!
 

This is achieved through honest, non-critical self-expression and understanding the other person’s needs.
 

  • Would you like to be able to stand up for yourself in a way that evokes cooperation and deeper connection?
     
  • Are you fed up with trying your best to communicate, only to find that your intention is not getting through and that you end up with one more misunderstanding?
 
     
  • Would you like to be able to hear not just what people are saying, but also what is behind their words?
     

If you have answered “YES!”, are you willing to face and acknowledge your critical thoughts and words in order to transform them, all while remaining honest and non-critical?  To look for good will in the people around you?
 

If so, i look forward to welcoming you at this program, where

 

Possible uses of Nonviolent Communication in a work environment

  • Improve individual and team productivity.
  • Balance effectiveness and interpersonal connections in a team.
  • Transform conflict and stress into cooperation.
  • Increase the effectiveness of meetings.
  • Give performance evaluations by meaningful feedback without criticism in a manner that strengthen connections.
  • Receive feedback in a way that enhances learning and clarity.
  • Run meetings efficiently and inclusively.
  • Formulate requests that reflect the significance of an issue, so that we can ask for the level of cooperation we seek and assess quickly whether or not it’s there.
  • In case of disagreement, knowing how to find common ground in order to generate cooperation.
  • How to restore connections through empathy. To have the skills to understand even if we do not agree.
  • Using empathy and transparency to support customer relations, so that customers leave the conversation feeling that we take their needs and concerns seriously.
  • How to communicate in a clear and honest manner with our colleagues and bosses.
  • Using honesty without generalizations, assumptions and criticism.  How to express hard-to-hear messages in a way that increases the chance for cooperation.
  • Listening empathically to others without hearing blame or criticism – even if they express themselves in hostile ways.
  • Finding solutions that satisfy each party so that conflicts are solved and further cooperation is developed.
  • Receiving hostile messages without taking them personally, giving in or attacking back, but by using them for self-development.
  • Expressing gratitude, care and love in a form that reaches the other person.
  • Identifying “success” and how to reach it.
  • Seeing the value and beauty in anger so as to handle it differently.
  • Saying and hearing the word “NO” in a cooperative manner.
  • Practicing self-forgiveness. 
  • Seeing the difference between static and process language.

     

We will practice

I do not promise you quick-fix solutions, but the next step in our personal growth!

 

Nonviolent Communication (NVC)

has been called the “language of life”. It was developed by US psychologist Dr. Marshall B. Rosenberg in the sixties, and is now a constantly evolving process practiced in more than 70 countries worldwide.

By focusing on each person’s feelings and needs instead of on who is right and who is wrong, we are able to find common ground – regardless of cultural differences – as needs are neutral and shared by all of us.

This process is effective in helping people suspend judgment, freeing them from prejudice and culturally-patterned expectations. This greatly facilitates intercultural interaction.

 

Trainer: Eva Rambala, Certified Trainer of the International Center for Nonviolent Communication,  www.cnvc.org, or www.rambala.hu

 

 

About Éva Rambala:

“Before studying Nonviolent Communication (NVC), I thought I had been born in the wrong family. I thought that I had to change the people close to me in order to be happy. By applying “empathic listening”, I found that it is enough just to fully hear what is really going on in other peoples’ hearts. Once there is a sense of being heard, flexibility increases radically and conflicts dissolve.

 

I discovered NVC in 1996. Ever since, I have been committed to using it in every aspect of my life, and since 1999, I have been teaching it to others. I have seen how – in many different cultures – NVC provides an effective means for handling conflicts with family, friends, and colleagues in an honest, loving and compassionate manner. Of all the topics to which this approach can be applied, empathy is for me the sweetest. I especially value the aliveness and presence that come with honesty.

 

In 1999, I became an authorized trainer of the International Center for Nonviolent Communication (CNVC). I worked closely with Marshall Rosenberg, the founder of CNVC, for five years in many trainings in 30 different countries all over the world. What I like most about my work is the openness and love that emerges after a few days of training.”